At INUA we stand behind the products we carry. If you are not satisfied with the quality of our merchandise, simply return it for a prompt and courteous exchange, credit, or refund. Please feel free to contact us by telephone between 9:00 A.M. and 6:00 P.M. Pacific Standard Time seven days a week at 907-235-6644. We can be reached via email at inua2@alaska.net or by clicking on the "email" button on the left. If you are ordering merchandise via email, please click on the "email" button on the left and include your: 1) Item number(s) 2) Credit card information 3) Shipping address 4) Telephone number All pieces come with authenticity cards including artist biography and materials used. We will send an email confirmation as soon as the order has been shipped. Thank You INUA "The Spirit of Alaska" Box 4243 Homer, Alaska 99603 907-235-6644 (Voice) 907-235-2053 (Fax) inua2@alaska.net